Your Questions

We only sell online.
We therefore have no physical point where to try our armchairs.
Once your order has been validated, you will receive an email with, at the bottom of the page, a link to your account and your purchase history.
You can also find your invoices by doing this:

STEP 1: Your account

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STEP 2: History of your orders

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STEP 3: Download your invoice

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These ranges are similar, but are different in 2 main aspects:
- The finishing of the seams,
- The height of the armrests: They are higher for our Vega and Aludra armchairs.

On the other hand, the Vega and Antares footrest are identical. Aludra footrest have different stitching.The headrest of the Naos is wider just like the Sirius armchair.
The comparison table will allow you to better observe them (refer to the question: How to compare armchairs?).
No, all our armchairs are designed with the same quality, and the same materials, whether for leather or velvet armchairs.
For the Naos, Antares, Vega and Aludra range: You will be delivered in 2 different packages.
All you have to do is mount the base on the chair. The mounting kit is included in the package.
For the other armchairs, it depends on the model but the assembly remains very simple and does not require having a wife or a handyman husband ;) !
Each armchair has its assembly instructions and the equipment to do so.
If your purchase does not suit you, you have 14 days to return the product to us. We bear the return costs.
You will need to contact us again at to inform us of your decision.
We will then contact the carrier who will choose a date with you to collect the package from your home.
The product must be in perfect condition and repackaged in its original package in a manner similar to receipt.
For all of our armchairs, you can find all the technical information on each product page, by clicking on “Product details”.
Once your order has been placed, we send your details to our carrier who will contact you by telephone so that you can make an appointment with him for a delivery date.
You can find it through your customer area, via your past order history.
We offer a 2 year warranty!
In addition, we have a technical team that can intervene on site in the event of a problem.
You will therefore have no additional costs!
Yes of course. To receive samples before purchase, please contact us by email, telephone +(33)2 98 02 02 67 or directly via the chat present on the site (bottom right) with your contact details.
To do this, simply click on the small insert below the price and choose its color. In any case, you have the possibility to see all the colors and materials directly on the product sheet of each armchair.
Some products include delivery date indications because these are items that are not immediately available. We then indicate a maximum delivery date.The products available do not have a delivery date and are delivered under normal conditions (approximately 10 working days).
We have implemented variations on the armchairs of our traditional range. For each product available in several colors and/or materials, you can click on the different dots to view the same product with its different colours.
An armchair you are interested in is not in stock: Check its availability in other colours!
Les variations de produits avec différents coloris et matières
An indicator can reassure you if you have to make a payment on the internet or entrust your personal data.Look at the top left of your browser: in the site address field, if http ends with an S and you see a small padlock, this means that you are on a secure site!

achetez en toute sécurité

If a site does not use SSL, avoid entering information such as your credit card number or bank login information on the page.
Classic sites that have neither the https logo nor the SSL certificate are not necessarily dangerous as long as you do not enter confidential information.
My New Design uses https, the small padlock and guarantees you totally secure browsing.
When you pay, you will be redirected to the e-transaction payment platform, a platform accredited by Crédit Agricole.
Still a doubt?
Do not hesitate to contact us on +(33)2 98 02 02 67, we will be happy to assist you with your purchase.
Yes of course. To receive samples before purchase, please contact us by email, on our phone line (02 98 02 02 67) or directly via the chat on the website (bottom right), with your contact details.
We receive our carpets directly from our manufacturing workshops located in Istanbul. These rugs, of high quality, are made to order, which explains these delays.
You are residents outside the EU (European Union). In order to obtain the refund of the French VAT, you must be delivered in France.
After your purchase, our accounting department will contact you to benefit from this reimbursement.
My New Design, partner of Global Blue, allows you to be reimbursed for French VAT directly on your credit card or in cash.
The form will be completed online by our services (We will need a copy of your identity document).At the customs office, you will present your completed tax refund form, passport, receipts and purchases to get a stamp on your form.
Upon customs validation of this slip, you will quickly receive the VAT refund (minus the Global Blue service charge) on your bank card or in cash, depending on your choice.
For more information:
If you have any questions, do not hesitate to call us on +33 298 02 02 67.
Corporate social responsibility (CSR) is a concept in which companies integrate social, environmental, and economic concerns into their activities and into their interactions with their stakeholders on a voluntary basis.
La réponse est oui ! Nous souhaitons en tout temps proposer des fauteuils confortables, design et adaptés aux besoins de chacun. Plus précisément, les fauteuils proposés sont rembourrés au niveau des reins. En cas de problème de santé / de mal de dos, nous vous invitons à lire les deux articles suivants sur le sujet:Fauteuil de salon pour mal de dos - Que choisir ?Quel fauteuil pour mal de dos ?
Notre collaboration avec Beeliv nous permet de vous proposer 3 modes de livraison différentes:- La livraison "classique", livré sous 10 jours- La livraison effectuée dans la pièce de votre choix- La livraison effectué dans la pièce de votre choix, avec reprise des emballages

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